Industries

Formlify for Australian Utilities

For gas, electricity, water and wastewater providers managing essential infrastructure across dispersed locations while handling sensitive customer data.

Your organisation

You're a General Manager, COO or Service Delivery Manager for a gas, electricity, water or wastewater provider, with staff dispersed from city offices to remote field teams.

Your challenges

Customers expect better service, valuable assets are widely scattered, oversight and competition are rising — and you must protect the personal data of thousands of customers from attack.

Why Formlify

Digitise surveys, inspections, applications, payments and bookings with enterprise-grade functionality — without the enterprise price tag, hosted and supported in Australia.

Easy operation and full control for your staff

Drag-and-drop form creation — no coding or IT help required
Unlimited fields, statuses, logic flows and layouts, with your own branding
Advanced workflows linked to forms for full control and flexibility
Conditional logic, so people only see the fields relevant to them
Automatic notifications on submission, status change or workflow step

Convenience and confidence

Attractive, intuitive forms that are fast for customers to fill
Start on an iOS or Android device and finish later
Attach images, notes or signatures
Mark sections as confidential or redacted to protect privacy
Integration with your payment gateway

Control and peace of mind

Integrate with your EDMS, business and legacy systems via API or custom app
Workflows that make compliance automatic and assured
No limit on forms published — you're only charged for submissions received
Design, hosting and support from a trusted, long-term Australian provider

Common use cases

Service applications
Inspection forms
Customer detail updates
Service bookings
Surveys
Payments

Download the Utilities use case (PDF)

See Formlify in action for Utilities

Talk to our Australian team or start your one-month trial.

Get started Talk to us