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Cessnock City Council improves customer experience with intuitive and secure data capture

1 April 2025

A case study on how Cessnock City Council streamlined data capture with an intuitive and secure solution built on Formlify.

By moving paper-based and PDF processes onto Formlify, the council increased self-service, reduced administrative overhead, and gave staff and residents a faster, more reliable way to submit and process information.

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